Refund & Return Policy
Thank you for shopping with us. We hope you love your purchase, but if you are not completely satisfied, we’re here to help.
Returns

Items may be returned within 14 days of the purchase date.

• Products must be unused, in original condition, and in original packaging with the receipt or proof of purchase.

• Certain items are non-returnable, including:

  • Personalized or custom-made items

  • Sale or clearance items

  • Gift cards

  • Opened hygiene or fragrance products

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Shipping or delivery fees are non-refundable, unless the item was defective or incorrect.

Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange, please contact us within 7 days of receiving your item.

Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with:

• Your order number

• Photos of the item and packaging

We will arrange a replacement or full refund at no extra cost.
In-Store Purchases

• In-store items can be returned within 7 days with the original receipt.

• Refunds may be issued as store credit depending on the payment method.